Tetra AquaArt Light (5th update)

May 23rd, 2009 by Katie 
Shortly after contacting Tetra Customer Services about my faulty light, another lid arrived via courier. This would be my third lid. Unfortunately, the lid had no light bulb fitted. I contacted Customer Services again. They have decided to send me another lid with a bulb fitted. So much for ‘third time lucky’!

Tetra AquaArt light (4th update)

May 16th, 2009 by Katie 
I’ve been having ongoing problems with the light which is fitted in the lid of my Tetra AquaArt aquarium. This has been compounded by difficulties contacting Tetra Customer Services. After emailing twice and receiving no response from them, I filled in the ‘contact’ form on Tetra’s UK website. This gave me the opportunity to outline my problem…again. I had hoped to...