Shortly after contacting Tetra Customer Services about my faulty light, another lid arrived via courier. This would be my third lid. Unfortunately, the lid had no light bulb fitted. I contacted Customer Services again. They have decided to send me another lid with a bulb fitted. So much for ‘third time lucky’!
2 Responses to "Tetra AquaArt Light (5th update)"
1 | Fish tank help
That was a really odyssey. I always buy product from Tetra, Good thing customer services works.
2 | Brian
I have had this same problem with my light. Mine is the same model as yours. i’ve just emailed them once hoping to hear back from them today. i’ll probably just call them considering you had to email them twice. i’ve only had the tank for 10 months very disapointed in tetra
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- Colour coding fish: what is it all about?
- Setting up a tropical freshwater tank: basic equipment
- Alternative foods for tropical freshwater fish
- Bullying: a dwarf loach and an angelfish
- Cleaning aquarium glass
- Advantages and disadvantages of using wood in a freshwater aquarium
- Angelfish dilemna
- Tetra AquaArt Light (5th update)
- Tetra AquaArt light (4th update)
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- Fish Care: Appreciate the great help.
- Katie: Sounds like you got a good deal! It's a great tank - hope you enjoy it.
- Katie: Hi. I would suggest that choice of internal or external filter (provided that its suitable for tank's water volume) comes down largely to personal pr
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